Shipping policy
Delivery Options
We currently ship within the UK only. All orders are processed and dispatched from our UK warehouse.
Standard Delivery
- Delivery Time: 1–2 Business Days
- Cost: FREE on all orders
- Requirements: Applicable for all UK orders
Next Day Delivery
- Delivery Time: Next Business Day (8am–6pm)
- Cost: £8.99
- Requirements: Applicable for Mainland UK orders placed before 2 PM
Delivery times are estimates from dispatch and are not guaranteed. We are not liable for delays caused by circumstances outside our reasonable control, including courier delays.
Returns
Unopened items can be returned for a full refund within 30 days of purchase, subject to prior authorisation from us. For health and hygiene reasons, items with a broken seal or opened packaging cannot be returned or exchanged, except where the product is faulty or not as described.
If you receive a damaged item, please send us a photo as soon as possible and within the 30-day return period.
Full details are available in our Returns & Exchange Policy.
Contact Us
If you have any questions about your delivery, please get in touch.
Vitapointe International Ltd
209 Crescent Road
Barnet, England EN4 8SB
Email: info@vitapointe.co.uk
Telephone: 020 8457 2471